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Shipment Policy

SHIPMENT AND RETURN POLICY

SHIPMENT POLICY

  1. Orders in Delhi – NCR are shipped within 24 hours of receiving the order and delivered via our delivery partners, Shiprocket, within 2-4 days
  2. Outstation orders are dispatched within 24 hours and delivered via our delivery partners – Shiprocket, within 7-12 working days.
  3. Online orders are accepted 24 hours, but dispatched only post receiving a doctor’s prescription.
  4. Being a prescription drug, once sold, cannot be returned.
 

RETURN POLICY

  1. Products once sold, cannot be returned, being a prescription drug
  2. Products received broken or damaged, customers can claim return or exchange within 48 hours with proof of damage.

Questions about these policies should be sent to us at help@awshad.com

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